How to Email TikTok
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Have a problem with your TikTok app or account? Contact the TikTok team via email can help. But how to email TikTok? Let’s click to find out right now!

Whether you’re a casual user, an influencer, or a business, there will come a time when you need to contact TikTok for help.

TikTok is transparent about all the different ways that allow you to contact it. 

It provides various email addresses and a feedback form for most users’ everyday queries. In addition, it also provides many other solutions to let you reach their support team anytime you need help.

Today, we will discuss how to email TikTok and other solutions that allow you to contact TikTok. Let’s read on!

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How to Email TikTok?

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The TikTok team is always ready to support you in all matters related to the app

Here is one email address list that allows you to contact TikTok. 

Depending on your need or problem, you can choose a specific email address and send mail to TikTok as usual. You can write emails in your native language with clear explanations. You will then receive a response in your language.

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General Email Addresses

Korea Email: [email protected]
Japan Email: [email protected]
Southeast Asia Email: [email protected]
Latin America Email: [email protected]
For press inquiries Email:  [email protected]
For general feedback Email: [email protected]
For advertisement-related questions Email: [email protected]
For reporting a problem Email: [email protected] or [email protected]
For any advertisement complaint Email: [email protected]

Creator Marketplace Contact Email Addresses

Global Email: [email protected]
Japan Email: [email protected]
India Email: [email protected]
Europe Email: [email protected]
Outbound Email: [email protected]
Canada Email: [email protected]
The US Email: [email protected]

When should you contact TikTok via email?

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You can email TikTok for help.

1. Report an Issue With Your App

It is one of the most common reasons why TikToks must contact  TikTok. No app or platform is perfect. You’ll get into trouble that you can’t solve yourself. 

So you will need to notify the TikTok support team whenever something is wrong with your app.

2. Problems With Account Management and Login

If you’re having issues with your account, such as not being able to sign in to your account, you’ll need to contact TikTok to fix the problem.

After trying the available fixes, but the problems related to your TikTok account are not resolved, you can be sure that the problem is not yours. 

Instead, there might have been something wrong with TikTok, and that’s also an excellent reason to contact its support team.

Finally, if your account is disabled, you should contact TikTok to explain yourself or give a good reason. They will then consider it and may allow you to get your account back.

3. For Advertisements And Business

If you are already a brand or an influencer and want to start to learn about the monetization or advertising process on this platform, you may also need to contact the TikTok team.

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Other ways to contact TikTok support 

1/ Via Facebook

You can visit the official Facebook page of TikTok to look for information.

Here, you can find videos, posts, and information on photos and ads that can provide you with relevant solutions. 

Remember that you can’t send a message via Facebook to them, but commenting on their post might get you a response.

2/ Via Twitter

If you want to contact the TikTok team through Twitter, brief your issue via a message and send it directly through Twitter.

The TikTok team will reply to your messages as soon as possible. They are available from 8 am to 5 pm (PST) seven days a week.

3. Via Feedback Form

It is possible to contact TikTok through a feedback form. It will work well in cases and contains most of the topics you can pick to direct your problem.

Also, you can upload up to ten images to its form through the Upload link under the Attachments section (Optional) to illustrate a question or issue. 

4. Via TikTok Report a Problem Page

Assuming you are struggling with several features on your TikTok app. You can report the problem through the application itself. Here is how to do it:

Step 1: Open your TikTok app and log in to the account.

Step 2: Press the Me icon to visit your profile.

Step 3: Press the three dots icon to go to the settings and privacy page.

Step 4: Tap on “Support,” then choose the “Report a problem” item.

Step 5: Then, the Feedback and help page will pop up. Scroll to the bottom of the page, and press the “No” option if the issue is unresolved.

Step 6: Choose “Still have problem” and describe the issue on Report a problem page

Step 7:  Press the “Report” option to submit your report to the TikTok team.


Whether you contact TikTok for an app issue or questions regarding the business, crafting an email will allow you to get the answers you need.

However, you cannot expect to receive an answer overnight, so don’t hold your breath! Many other ways allow you to get help faster, which we mentioned above. So take advantage of them!


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